Q1. How do I register for a course?

Q2. Can I pay for my course?

Q3. Is this the right course for me?

Q4. Where are your courses held?

Q5. How much pre reading is required?

Q6. Is there a written exam?

Q7. I have an injury a knee, back or hip injury but I need this course for work.

Q8. I have taken a course before can I recertify?

Q9. I understand that CPR has changed do I is my old award still valid.

Q10. I have always taken CPR “C” now that there have been changes in the levels of CPR do I still take the CPR “C”

Q11. What is an AED?

Q12. Will I learn about AED units in my first-aid course?

Q1. How do I register for a course?

There are several ways to register for our courses: over the Internet, by email, or by phone. Internet registration can selected from the course schedules pages. This allows you to register and pay for a course using our secure on line payment system.
If you email us your name, address, and phone number and the course code. We will get in contact with you with within a business day to confirm your registration and to find a payment method that works for you.
You can also phone in a registration and arrange payment with one our friendly staff.

Q2. How do I pay for my course?

There are several payment options. If you register on line or by email you can pay via Paypal. Paypal has options for paying by Visa Mastercard, American Express, Discovery Card or Echeck.

If you want to call in with your registration you can pay over the phone with Visa or Mastercard. You can also ask to have your spot held and mail a cheque or money order.

Q3. Is this the right course for me?

You will be able to find out what agencies approve your course when looking at individual course descriptions. For example, our Emergency First-Aid for Fitness course is recognized by the BCRPA. The Emergency Childcare course is recognized by the Child Care Licensing Board. If you are taking the course for employment or school, and the information you need is not listed in the course description, please give us a call or send an email to info@alertfirstaid.com  and one of our staff will be able to help you find the course that meets your needs.

Q4. Where are your courses held?

All of our public courses are held at our classroom at The Burnside Campus 3130 Jutland Road Victoria BC. Click here to see map and bus routes. If you have a group needing first-aid training we are able to teach courses on Vancouver Island, the Gulf Islands, and the Lower Mainland.

Q5. How much pre-reading is required?

None. There is no pre-reading with required for any of our courses. You will receive a manual on the day of the course.

Q6. Is there a written exam?

There is no written exam for most of our courses, with the exception of the OFA Level 1. If you have trouble with written exams please let your instructor know and they will do their best to modify the course to meet your needs.

Q7. I have a knee, back, or hip injury but I need this course for work. Can I still attend?

If you are taking the OFA Level 1 course you are required by law to be physically fit enough to respond to an emergency situation in order to be certified.

For all other courses, please tell your instructor about your injury. We will do our best to accommodate you. As long as you are able to demonstrate an understanding of the concepts and skills you should be fine.

Q8. I have taken a first-aid course before. Can I recertify?

If you have taken the same course within the last 3 years then you can recertify. You can also recertify in any program that is of a lower level than your current certification. For example, if you have taken a Standard First-Aid course previously, you can be recertified for Standard First-Aid, Emergency First-Aid or just CPR. If you are unsure about whether you qualify for recertification, please contact us.

Q9. I understand that CPR has changed. Is my old award still valid?

Yes, your award is still valid. While there have been some changes, the old method of CPR is still effective.

Q10. I have always taken CPR “C”. Now that there have been changes in the levels of CPR do I still take the CPR “C”?

Most people will not need to have “C” Level CPR any longer. For most care providers "B" Level CPR is now considered to be most appropriate. The only people who require “C” level CPR are professional responders. For example, nurses, nursing students, police, firefighters, lifegaurds, and people who are on professional response teams.

Q11. What is an AED?

AED stands for Automated External Defibrillator. We are hearing and seeing more about AED units in the press and public. Currently there are AED units on ferries, in airports, and some recreation facilities. As the technology improves and public awareness increases, AED units will become more prevalent. What an AED unit does is supply electrical impulses to momentarily stop the heart when it has gone in to fibrillation (not beating effectively), allowing the heart an opportunity to regain it's rhythm. When combined with effective CPR, AED allows for a substantially higher rate of successful resuscitation.

Q12. Will I learn about AED in my First-Aid course?

Yes. All of our course include an orientation to an AED unit. Ask your instructor or staff if you can receive a free AED certification with your course. If we have the time and equipment on hand we will certify you.