We kindly ask anyone (participants and instructors) with symptoms of COVID-19 including fever, chills, cough, shortness of breath, sore throat and painful swallowing to stay home and not attend the training session. Instead, please complete the BC COVID-19 Self-Assessment Tool, follow the recommendations given, and rebook your course for a later date.

During your course, wearing a mask that securely covers the nose, mouth, and chin is mandatory. You may bring your own, or one will be provided when you arrive. Thank you for keeping us and your classmates safe.

We have masks, hand sanitizer and face shields available to purchase here.

First-aid courses

Try our fun, hands on realistic first-aid training in a no pressure learning environment

First-aid Supplies

Check out our online store you will find a wide variety of first-aid kits and supplies.


Learn how easy it can be to save a life

Online courses

Our courses will reduce your training costs, facilitate easier & faster compliance with less administration, and reduce the work hours lost by employees use.

We deliver

Free delivery to Victoria BC, Vancouver BC Click here for details.

Psychological First Aid

Did you know nine in ten Canadians would feel more confident administering CPR if they attended a course?

The Red Cross Psychological First Aid Program is designed to promote resiliency and reduce the impact of loss and trauma. It provides knowledge and skills for people to live life through understanding stressors and traumas that impact them, and helps participants gain an understanding of how to recognize when someone else is experiencing distress and how to offer help.

Course Schedule 

Vancouver (209-3316 Kingsway) Standard First Aid Course Schedule

Victoria (A-920 Johnson Street) Standard First Aid Course Schedule

Nanaimo (3-1611 Bowen Road) Standard First Aid Course Schedule

Duncan (300 Brae Road) Standard First Aid Course Schedule

Course Content

Through the Red Cross Look, Listen, Link, Live model, participants will build a personal understanding of the effects of stress, loss and grief, and how to develop skills for self-care (helping individuals understand personal protective factors).

The Psychological First Aid Online course Self-Care will need to be completed prior to the start of this course. It is included in the course price and a link to create your My Red Cross profile and take the online course will be provided.

Note for Participants:

While mental health first aid programs teach how to help someone experiencing a mental health emergency, Red Cross Psychological First Aid is a resiliency-based program for everyone that offers prevention and coping strategies for dealing with different types of stress resulting from various types of trauma.

Course Materials

A virtual manual is included. Hard copy manuals are available for an additional $10.00.

Emergency First Aid & CPR Manual


Red Cross certificates are now virtual! You will receive a temporary certificate at the end of your course, and your permanent certificate (valid for 3 years) will be emailed to you after the course has taken place


If you have a current certificate, you are eligible to take the shorter recertification course. You will need to show proof of current certification to your instructor in order to be certified.

Canadian Red Cross First Aid App

The official Canadian Red Cross First Aid app puts lifesaving advice in your hands. Available for Apple and Android mobile devices, the app helps you maintain your first aid skills and respond to everyday emergencies. By downloading the app on your smartphone or tablet, you get instant access to videos (like the one below), interactive quizzes and simple step-by-step advice to help you maintain your life-saving skills and respond when needed. It is even fully integrated with 911, so you can call EMS from the app at any time.

Canadian Red Cross First Aid App    Canadian Red Cross First Aid App 


Full Course Length: 8 Hours

Click here to view the Psychological First Aid training Fact Sheet
Click here to view the Psychological First Aid Course Fact Sheet
Click here to view the Psychological First Aid Self Care information

Our Clients Say

"The Psychological First Aid Course was excellent. It was well conceived and presented. It surpassed my expectations. This is a course I would recommend to anyone working in the "helping professions." I am spreading the word aboutt he course to all the care aides I know and work with."

Brian Mcgregor-foxcroft, Psychological First Aid, Victoria, BC

Read more testimonials

If you have a group and would like us to come to you to teach a Psychological First Aid course, we offer this course in the following locations: 

Victoria | Langford | Esquimalt | Sooke | Cobble Hill | Mill Bay | Duncan | Lake Cowichan | Cedar | Ladysmith | Nanaimo | Parksville | Qualicum Beach | Port Alberni | Coombs | Parksville | Campbell River | Saltspring Island | Pender Island | Powell River | Gabriola Isand

Please give us a call at 1-866-282-5378 or send us an email at info@alertfirstaid.com to arrange a group course.