We kindly ask anyone (participants and instructors) with symptoms of COVID-19 including fever, chills, cough, shortness of breath, sore throat and painful swallowing to stay home and not attend the training session. Instead, please complete the BC COVID-19 Self-Assessment Tool, follow the recommendations given, and rebook your course for a later date.
During your course, wearing a mask that securely covers the nose, mouth, and chin is mandatory. You may bring your own, or one will be provided when you arrive. Thank you for keeping us and your classmates safe.
We have masks, hand sanitizer and face shields available to purchase here.
One year is the industry standard for BLS due to the high skill competency required. Resuscitation skills deteriorate over time and professional responders working in a team environment must know all positions and the skills within those positions. In a cardiac arrest event, any team member may be assigned to any role and must be competent to fulfill their duties.
BLS is a new course that is vastly different from HCP, from the target audience to the curriculum and content. BLS is focused on high performance resuscitation and professional skills and does not provide prevention education and address other first aid components as was the case in our HCP curriculum.
It really depends on why you are taking the course our most popular first aid course is our standard first aid course. We offer this first aid course weekly in Vancouver, Duncan, Nanaimo and Victoria. If you are not sure what course is best just give us a call.
BLS training supersedes CPR HCP training. The introduction of BLS means CPR HCP is no longer needed – audiences who previously requested the CPR HCP Course will either take CPR C or BLS training depending on the skills needed.
Basic Life Support (BLS) is the recognition of, and initial intervention or treatment given by pre-hospital or in-facility responders to, a patient suffering from cardiac arrest or respiratory arrest.
99% of our first-aid courses in Victoria run. We just started running First-aid courses in Nanaimo and we are doing our best to make sure they will run . If you are concerned your course is going to be canceled. You can also go to your course date online and click on the more details button. Below the register button if the course is going to run to it will say \\\\\\\"THIS COURSE IS GUARANTEED TO RUN\\\\\\\". You can also just give us a call.
Alert First-Aid is a Training Partner for the Canadian Red Cross. All of the Red Cross First-Aid and CPR certifications that we offer valid for 3 years.
Shortly after your first aid course you will get an email from Red Cross with direction on how to find access your first aid certificate
Yes AED certification is included in all Red Cross First-Aid and CPR courses.
If you have taken a A level CPR you can upgrade to CPR C or CPR HCP in recert course as long a your are eligible for a recert. ( See FAQ on recerts)
You will receive your first-aid and CPR certificate on the day of the course. IF you are taking a Red Cross First Aid course you will get an email a day or 2 after the course with access to your virtual first aid certificate
Yes you can as long as your award is still valid. If your certification has expired you will need to take a full course. We will recertify first-aid certificates from any nationally recognized first-aid training provider. This includes St.John Ambulance, The Lifesaving society, The Heart and Stroke foundation or WCB. If there is a provider that is not listed please contact us. Once you take a recertification course with us you will receive a Red Cross First-Aid Certificate good for 3 years
For courses that are two (2) days or less, a $10 service fee will be charged for cancellations or transfers to future courses with a notice of two (2) or more full business days before the course date. A $25 service fee will be charged for cancellations or transfers to future courses with a notice of less than two (2) full business days before the course date. For courses longer than two (2) full days, cancellation or transfer to a future class requires a notice of five (5) full business days, and a $75.00 service fee will be charged. No future refunds or transfers are available after a change has been made. This is not the policy for the instructor course or group courses for the please see the instructor page and click on cancellation policy. For group courses your cancellation policy will be on your confirmation letter.
One year limited warranty on any defective products. If the product is found to be defective we will reimburse all shipping costs. 20% restocking fee on all returns & cancellations; only unopened product accepted for return; all returns must be pre-authorized. Shipping & handling is paid by customer. Cancelled orders must be received before the order is processed. Product & Pricing are subject to change and/or substitution without notice.
Yes just give us a call we can set up an account for you and bill you after shipping.
We ship all of our first-aid kits and first-aid supplies via Canada Post Expedited. If you would like use to Express Post or Priority please let us know.
It depends on where you are located. We ship all of our orders with 48 hrs of receiving the order. If you would like an estimate please contact us.
If you put all the items you are interested in purchasing into the shopping cart it will give you a fairly accurate shipping price without having to add any credit card information.
Yes both the Philips Onsite AED and the Philips FRX AED have an 8 year warranty.
Toll Free: 1-866-282-5378 or
from Victoria BC (250) 595-5323
from Nanaimo BC (778) 654-7599
© Alert First Aid 2021. All rights reserved