You will receive your first-aid and CPR certificate on the day of the course.
If you have taken a A level CPR you can upgrade to CPR C or CPR HCP in recert course as long a your are eligible for a recert. ( See FAQ on recerts)
Yes AED certification is included in all Red Cross First-Aid and CPR courses.
Alert First-Aid is a Training Partner for the Canadian Red Cross. All of the Red Cross First-Aid and CPR certifications that we offer valid for 3 years.
99% of our first-aid courses in Victoria run. We just started running First-aid courses in Nanaimo and we are doing our best to make sure they will run . If you are concerned your course is going to be canceled. You can also go to your course date online and click on the more details button. Below the register button if the course is going to run to it will say \\\\\\\"THIS COURSE IS GUARANTEED TO RUN\\\\\\\". You can also just give us a call.
Yes you can as long as your award is still valid. If your certification has expired you will need to take a full course. We will recertify first-aid certificates from any nationally recognized first-aid training provider. This includes St.John Ambulance, The Lifesaving society, The Heart and Stroke foundation or WCB. If there is a provider that is not listed please contact us. Once you take a recertification course with us you will receive a Red Cross First-Aid Certificate good for 3 years
For courses that are two (2) days or less, a $10 service fee will be charged for cancellations or transfers to future courses with a notice of two (2) or more full business days before the course date. A $25 service fee will be charged for cancellations or transfers to future courses with a notice of less than two (2) full business days before the course date. For courses longer than two (2) full days, cancellation or transfer to a future class requires a notice of five (5) full business days, and a $75.00 service fee will be charged. No future refunds or transfers are available after a change has been made. This is not the policy for the instructor course or group courses for the please see the instructor page and click on cancellation policy. For group courses your cancellation policy will be on your confirmation letter.
One year limited warranty on any defective products. If the product is found to be defective we will reimburse all shipping costs. 20% restocking fee on all returns & cancellations; only unopened product accepted for return; all returns must be pre-authorized. Shipping & handling is paid by customer. Cancelled orders must be received before the order is processed. Product & Pricing are subject to change and/or substitution without notice.
Yes just give us a call we can set up an account for you and bill you after shipping.
We ship all of our first-aid kits and first-aid supplies via Canada Post Expedited. If you would like use to Express Post or Priority please let us know.
It depends on where you are located. We ship all of our orders with 48 hrs of receiving the order. If you would like an estimate please contact us.
If you put all the items you are interested in purchasing into the shopping cart it will give you a fairly accurate shipping price without having to add any credit card information.
Yes both the Philips Onsite AED and the Philips FRX AED have an 8 year warranty.
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from Victoria BC (250) 595-5323
from Nanaimo BC (778) 654-7599
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