Alert First Aid

Alert First Aid

Forklift Training FAQs



Online Forklift Course - FAQs

If you have any questions about the Alert First-Aid Forklift / Lift Truck course you should find it here. If you have a question that's not answered here, please give us a call at (250) 595-5323 or 1-866-282-5378 and we'll be happy to answer it for you immediately.

What CSA Standard applies to Fork Lift / Lift Trucks?

Do I need a driver’s license to operate a forklift / lift truck?

No you do not need a driver’s license to operate a fork lift truck. However you must have received training – and this includes full-time, part time, seasonal, substitute, and occasional operators.

Does a fork lift truck have to be fitted with a seat belt?

Yes for all fork lifts manufactured since 1993 require a seat belt to be fitted.

Will trainees require a practical test as well as the theory provided by your course?

For due diligence purposes the employer should have a competent person perform the appropriate physical testing to ensure the proper use and maintenance of the lift trucks to be used. Unfortunately the regulations are not specific about the required qualifications of those deemed to be ‘competent’. CSA standards require that only those qualified persons who have been trained regarding the inspection, operation, and application of an aerial platform, including the recognition and avoidance of hazards associated with the operation, shall operate an aerial platform.

I need my Wallet card today, how can I achieve this?

If you need to have a proof that you've completed your training right away, your training administrator will have the option to print your own certificate of achievement as soon as you finish the course. If you bought the course personally, you are your own training administrator and can print the certificate as soon as you complete the course.

How often must operators be retrained on Fork Lift trucks?

The CSA standard is 3 years theory and practical evaluation by a competent person every 18 months.

Where can I find the Fork Lift regulations that apply in my province?

These are provided for you to review in the Alert First-Aid Fork Lift Course.

How long will it take me to complete the Forklift training course?

Between 1-2 hours.

What do I do if I forget my password?

Give us a call or drop us a email.

Can I leave the course open in the background while I do other work?

Yes, no problem.

What do I do if I run out of time? Do I have to complete in one session? 

You can take the our online courses in as many sessions, and as long as you like. The system will just time you out if there is no activity for a while, but you can just log in again and continue the course from where you left off.

What happens if I do not pass the final test? 

You are allowed to repeat any or all sections of the course as many times as you need. You can take the final test up to 3 times to achieve the passing grade of 80%.

What if I lose my proof of training certificate or wallet card?

Your adminstrator can reprint your certification for you.

Once I have complete the course do I get do I get a certificate proving I have completed the course?

Yes the administrator can print a training certificate once you pass the final test.

What happens if I fail, do I have to pay again? 

Not at all. You are allowed to take the final test 3 times.


How can I pay for the course? 


You can pay online or give us a call we take Visa or Mastercard over the phone.

Back to top