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Ladder Safety FAQs

Online Ladder Safety Course - FAQs

If you have any questions about the Alert First Aid Ladder Safety training course you should find it here. If you have a question that's not answered here, please give us a call at (250) 595-5323 or 1-866-282-5378 and we'll be happy to answer it for you immediately. 

Why Ladder Safety Training?

Many accidents happen when workers use ladders inappropriately or use ladders that are poorly maintained. Our online Ladder Safety course includes the relevant duties of employers, supervisors and workers as they relate to the safe use of ladders in the workplace.

What types of environments or people should have Ladder Safety training?

Ladders can be found in all types of working environments and are used by a diverse group of individuals at work. Our Ladder Safety course is intended to increase the level of safety awareness among participants who work in a variety of environments including retail, manufacturing, industrial, utility applications, maintenance operations and on construction sites.

How often must employees receive Ladder Safety Training?

Regulations differ depending on your province regarding ladder safety. A commonality between provinces is that the employer is responsible to keep their employees safe.

Where can I find the Ladder Safety regulations that apply in my province?

These are provided for you to review in the Alert First Aid Ladder Safety Course.

What training records must be retained for Ladder Safety Training?

Employers are required to retain written records of employee education to ensure proof of compliance to the Regulations. The Alert First Aid Learning Management System provides a Certificate upon successful completion of any of our online safety training programs and maintains records on our computer to prove due diligence.

How long will it take me to complete the Ladder Safety training course?

Between 1-2 hours.

What do I do if I forget my password?

Give us a call or drop us a email.

Can I leave the course open in the background while I do other work?

Yes, no problem. 

What do I do if I run out of time? Do I have to complete in 1 session?

You can take the Ladder Safety course in as many sessions, and as long as you like. The system will just time you out if there is no activity for a while, but you can just log in again and continue the course from where you left off.

What happens if I don't pass the final test?

You are allowed to repeat any or all sections of the course as many times as you need. You can take the final test up to 3 times to achieve the passing grade of 80%.

Once I have completed the course, do I get a certificate proving I have completed a Ladder Safety training course?

Yes the administrator can print a training certificate once you pass the final test.

What happens if I fail, do I have to pay again?

Not at all. You are allowed to take the final test 3 times.

What if I lose my proof of training certificate or wallet card?

The training administrator can reprint the wallet card or Ladder Safety training certificate for you.

How can I pay for the course?

You can pay online or give us a call we take Visa or Mastercard over the phone.