Online Due Diligence Course - FAQs
If you have any questions about the online Due Diligence course you should find it here. If you have a question that's not answered here, please give us a call at (250) 595-5323 or 1-866-282-5378 and we'll be happy to answer it for you immediately.
Who needs Manager & Supervisor Due Diligence Training?
Every employer carries a burden of personal and corporate responsibility for the short and long term health & safety of his employees and subordinates. A workplace accident or injury is distressing for all involved, including those in charge. But after the fact, accident investigators will assess management to see what they had done to eliminate or at least mitigate the hazard which caused the accident. If they are judged not to have been diligent in their efforts to prevent this and any other accidents then prosecution of either the individual manger and/or the company is likely.
What do you mean by Due Diligence for Managers & Supervisors?
The Health & Safety of employees has become the personal and legal responsibilities of employers and managers. If an accident, injury or fatality were to occur then the police, Ministry of Labour and Workers Compensation Authorities can become involved and hold employers and managers/supervisors responsible. Anyone in the chain of command, from the injured employee's supervisor to the owner of the business, must be able to prove that that all precautions, reasonable under the circumstances, were taken to protect the health and safety of workers.
What documentation do I need to prove due diligence?
Experience shows that investigative authorities not accept verbal statements that safety is a priority, they will want to see written records. A written OH&S Policy, practices and procedures must exist and in use. Document must demonstrate that the employer carried out workplace safety audits, identified hazardous practices and hazardous conditions and made necessary changes to correct these conditions, and provided employees with information to enable them to work safely. Minutes of meetings, hazard assessments, workplace inspections accident investigations, etc. must show a continuity of operation and always be available.
What safety training must I provide for employees?
The employer must provide the appropriate training and education to the employees so that they understand and carry out their work according to the established polices, practices, and procedures. From a due diligence perspective, for training performed internally authorities will want to see sign-in sheets. For external training such as from Alert First-Aid, they will want to see completion certificates and will probably want to check those against our computer records. What if the employees fail to follow my safety procedures?
The employer must monitor the workplace and ensure that employees are following the policies, practices and procedures. Written documentation of progressive disciplining for breaches of safety rules is considered due diligence.
Do I have to investigate near misses?
You must have an accident investigation and reporting system in place. Employees should be encouraged to report near misses and these should be investigated and documented. Incorporating information from these investigations into revised, improved policies, practices and procedures will help establish that you are practicing due diligence.
Where can I find the Due Diligence regulations that apply in my province?
These are provided for you to review in the Alert First-Aid Due Diligence Course.
But how do you find out how to be diligent in preventing accidental harm to employees?
The online Manager & Supervisor Due Diligence Training course provides a road map to help managers and supervisors understand their responsibilities for the health & safety of their employees.
What training records must be retained for Due Diligence Training?
Employers are required to retain written records of employee education records to ensure proof of compliance to the Regulations. The Alert First-Aid Learning Management System provides a Certificate upon successful completion of any of our online safety training programs and maintains records on our computer to prove due diligence.The Alert First-Aid Learning Management System provides a Certificate upon successful completion of our program and maintains records on our computer to prove due diligence.
How long will it take me to complete the Due Diligence training course?
Between 1-2 hours.
What do I do if I forget my password?
Give us a call or drop us a email.
Can I leave the course open in the background while I do other work?
Yes, no problem.
What do I do if I run out of time? Do I have to complete in 1 session?
You can take the Due Diligence course in as many sessions, and as long as you like. The system will just time you out if there is no activity for a while, but you can just log in again and continue the course from where you left off.
What happens if I don't pass the final test?
You are allowed to repeat any or all sections of the course as many times as you need. You can take the final test up to 3 times to achieve the passing grade of 80%.
Once I have completed the course, do I get a certificate proving I have completed a Due Diligence training course?
Yes the administrator can print a training certificate once you pass the final test.
What happens if I fail, do I have to pay again?
Not at all. You are allowed to take the final test 3 times.
What if I lose my proof of training certificate or wallet card?
The training administrator can reprint the wallet card or Due Diligence training certificate for you.
How can I pay for the course?
You can pay online or give us a call we take Visa or Mastercard over the phone.
Toll Free: 1-866-282-5378 or
from Victoria BC (250) 595-5323
from Nanaimo BC (778) 654-7599
© Alert First Aid 2019. All rights reserved